Sunday, December 6, 2020

Word, PowerPoint files cannot open from the share " Access Denied"



When trying to open Word file or PowerPoint file from the network share it shows "Access Denied" error.

There are many reasons for this. Following are the solutions I found.


If the office installed before the PC joined to the domain, then you must uninstall the office and reinstall it.

If the situation is different try following options


Option 1

Turn off the network discovery in computer

Manually map the share


Option 2

Add the network location to the trusted locations of the app

If it is word then go to  

File > 

Options > 

Trust Center > 

Trust Center Settings > 

Trusted Locations > 

Add New Location

And then add the share path


Option 3

Re-Create the user profile


Option 4

Uninstall the office

Delete the registry entries related to the office

Update the windows

Clear the credentials manager for share drive access credentials

Reboot the computer

Re-install office


I will update this article if I found additional options.








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